Hei!
Mull ei andnud see vigane NH4 test ikka kuidagi rahu ja pöördusin otse JBLi poole. Ja sain ka vastuse. Eks paistab kuidas kohalik müüja nüüd reageerib
Dear Sir,
we are sorry for this problem. The NH4 Test has a lifetime of 1 year. The one you bought is two years old.
If possible please get in touch with your shop in order to exchange the test against a new one - if they have - or to get your money back.
They can/shall also get in touch with us to check their stock in order to avoid this problem in the future.
For any exchange/complaint they have to get back to the JBL wholesailer in Estonia. The wholesailer shall get in touch with us. We will find a solution.
Best regards
Dirk Thomsen
Leiter Export ID/Directeur Service Export
******************************************************
JBL GmbH & Co. KG, Dieselstr. 3, 67141 Neuhofen
Aquaristik / Terraristik - Produktion und Vertrieb
E-Mail:
Dirk.Thomsen@jbl.de Phone: +49 (0) 6236-4180-23
Fax: +49 (0) 6236-4180-41
*******************************************************